Questions about custom orders
Is there a minimum order?
Orders start at 5 pieces. Larger orders get better pricing.
How long does an order take?
Most orders are ready in about 7 business days. Orders of 50 or more usually take 7–14 business days. Have a tight date? Send your request anyway and we'll do our best to make it work.
How do I get a price?
Use the Gift & Order Finder above. It shows a rough estimate, and we'll email you a quote with pricing and a firm date within 1–2 business days.
How does payment work?
Custom orders start with a 50% deposit once you approve your quote.
Do you deliver or ship?
Pickup in Baltimore is free. Local delivery is available in Maryland, DC and nearby areas, with a fee based on distance. Shipping is calculated once we know the size and weight of your order.
Can you add my logo, names or a custom scent?
Yes. We can engrave or print your logo, add a name to each piece, include a short message or date, and match a candle scent to your brand or event. We'll confirm the details with you before production begins.
I own a shop. Can I try a candle first?
Yes. Ask for a free 4 oz sample candle when you send your wholesale request.