Questions about custom orders

Is there a minimum order?

Orders start at 5 pieces. Larger orders get better pricing.

How long does an order take?

Most orders are ready in about 7 business days. Orders of 50 or more usually take 7–14 business days. Have a tight date? Send your request anyway and we'll do our best to make it work.

How do I get a price?

Use the Gift & Order Finder above. It shows a rough estimate, and we'll email you a quote with pricing and a firm date within 1–2 business days.

How does payment work?

Custom orders start with a 50% deposit once you approve your quote.

Do you deliver or ship?

Pickup in Baltimore is free. Local delivery is available in Maryland, DC and nearby areas, with a fee based on distance. Shipping is calculated once we know the size and weight of your order.

Can you add my logo, names or a custom scent?

Yes. We can engrave or print your logo, add a name to each piece, include a short message or date, and match a candle scent to your brand or event. We'll confirm the details with you before production begins.

I own a shop. Can I try a candle first?

Yes. Ask for a free 4 oz sample candle when you send your wholesale request.