Shipping policy

SHIPPING

We want you to know that all purchases will be packed in a gently reused box. We are trying our best to recycle and help out the planet. We promise once you open the box you will not be disappointed with the contents.

 

 

Lotus Flower Candle Collective ships to the contiguous United States, HI, PR and AK, including APO, PO Boxes. Please allow extra time in transit for orders going to non-contiguous United States addresses. 

Tracking notifications will be sent when the order is shipped. Please allow 5-7 business days for items to be shipped out. Alaska and Hawaii may take longer.

 

Below are offered shipping methods:

  • Orders up to $74.99= $7.50 Standard Shipping
  • Orders over $75.00 = Free Standard Shipping

 

Processing Times

Orders are processed within 5-7 business days. Orders placed on Friday, Saturday, Sunday, or a holiday Monday will be processed on the next business day. 

Please note, time in transit estimates do not include processing time. Time in transit begins once the package is handed to the carrier.  

  

IMPORTANT SHIPPING INFORMATION 

Lotus Flower Candle Collective is not responsible for lost or stolen packages. Once a package is picked up and scanned by our carrier, the shipping and delivery status is no longer within our control. Please reach out directly to the courier for missing packages, stolen packages, deliveries to be held for pickup, or for address change requests.

It is the customer’s responsibility to ensure the accuracy and safety of the shipping address provided. We will not be held liable for incorrectly entered shipping information or packages left, stolen, or missing from an unreliable or unsafe shipping address. Please consider shipping to an address where someone is always present to receive the delivery.